More than just words!
Your language is more than just words. It's your metaphors, common sense, feelings, gut instinct, gestures and body language. It's the limits of your imagination.
We help you to reflect on your language and:
improve the quality of your decisions
enhance your risk maturity
develop listening and observation skills
discover new ways of resolving recurring problems
make reflective decision making a habit
sharpen your culture intelligence
adopt a pro-active approach to risk management
live, flourish and enhance your wellness
How we work
Our work draws upon Social Psychology of Risk (SPoR) originally founded by Dr. Rob Long. SPoR is about understanding how we as human beings make decisions under the influence of social arrangements and how we relate to each other. It is a different way of understanding and tackling risk using practical methods and intuitive tools unknown in the risk and safety industry. In SPoR we focus on:
the power of unconscious mind in human decision making
the significance of people and relationships in understanding and improving organisational culture
Two key concepts that underpin our work:
Workspace, Headspace, Groupspace
Our language consists of words and phrases in WorkSpace (physical and measurable), Headspace (psychological), and Groupspace (cultural). Observing and listening to our language makes us reflective and improves the quality of our decisions. Language is central to Social Psychology of Risk.
Much of the language in risk management is anchored in Workspace. What is measurable and accountable through checklists and statistics is easy to manage and regulate. Most walks, talks, ‘findings’, ‘causes’, and observations are physical (primary) in focus. And when things go wrong, our ‘gut’ reaction to manage risk is to do more audits, investigations, and fixing the physical stuff.
Tackle risk, don't manage safety
We take a holistic (ecosystems) approach i.e., learning to question, engage, and influence the Workspace (physical), Headspace (psychological) and Groupspace (cultural) dimensions of risk. That is the purpose of all SPoR methods and tools including our iCue™ engagement program.
The iCue engagement program™
Our iCue engagement program will help you to map conversations (events, accidents, risk assessments, board meetings and all forms of human interactions), visualise how humans make decisions (using a whiteboard) and surface the hidden biases and assumptions in your language. Practicing the iCue™ method will help you:
sharpen your risk maturity
improve your cultural intelligence
adopt a pro-active and balanced approach to risk management
Learn more about our iCue engagement program:
Want to learn more about our iCue Engagement Process?
Find out when our next online taster session is scheduled:
email us at firstname.lastname@example.org and we will send you a complimentary Zoom invite.
What we do
All our programs are based on Social Psychology of Risk.
Social Psychology of Risk (SPoR) Foundation course
iCue Engagement Program
Accident investigations program
Due diligence program
Costa Concordia workshop
Culture change program
Culture Assessment Audits