Words create worlds
It does not matter what you say. It's how others understand you.
At the heart of all industrial disasters and relationships failures lies communication issues - assumptions, biases and misunderstandings.
We help you to listen, observe, understand people and make better decisions. It's that simple.
Using practical methods and intuitive tools we will help you:
enhance your perception
improve your listening and observation skills
discover new ways of resolving recurring problems
make reflective decision making a habit
adopt a pro-active approach to risk management
improve the quality of your decisions
Social Psychology of Risk (SPoR)
98% of our decisions are unconscious.
SPoR methods and tools make us aware of our unconscious biases and improve our critical thinking and decision making skills.
You will learn:
proven methods and techniques for listening, observing and following the cues of risk in our language.
to discover your unconscious biases - behaviours that are obvious to others but completely hidden from ourselves - and improve our decisions.
SPoR methods are intuitive, practical and widely applicable for:
Leadership skills
Investigation skills
Risk assessment
Interviewing skills
Facilitation skills
Observation skills
Setting and monitoring goals
Conflict resolution
Trauma and wellbeing in accidents
Working with people with different learning styles
SWOT analysis
Cultural audit
Visual and Spatial literacy skills
Parenting skills (this happens a lot!)
All SPoR courses are taught based on experiential learning.
SPoR methods are visual, verbal and relational thoughtfully designed to bring the biases to the surface and help you unlearn and relearn.
Watch a demo of the iCue™ engagement process in action.
A library of iCue engagement videos
Watch our collection of videos on examples of accident investigations, risk assessments, strategy discussions and more: