We help you to unlearn, relearn and make better decisions by reflecting on your language.

Pole cartoon

Words create worlds

It does not matter what you say. It's how others understand you.

At the heart of all industrial disasters and relationships failures lies communication issues - assumptions, biases and misunderstandings.

 

We help you to listen, observe, understand people and make better decisions. It's that simple.

Using practical methods and intuitive tools we will help you:

enhance your perception

improve your listening and observation skills

discover new ways of resolving recurring problems

make reflective decision making a habit

adopt a pro-active approach to risk management

improve the quality of your decisions

Social Psychology of Risk (SPoR)

98% of our decisions are unconscious.

SPoR methods and tools make us aware of our unconscious biases and improve our critical thinking and decision making skills. 

You will learn:

proven methods and techniques for listening, observing and following the cues of risk in our language.

to discover your unconscious biases - behaviours that are obvious to others but completely hidden from ourselves - and improve our decisions.

SPoR methods are intuitive, practical and widely applicable for:

Leadership skills

Investigation skills

Risk assessment

Interviewing skills

Facilitation skills

Observation skills

Setting and monitoring goals

Conflict resolution

Trauma and wellbeing in accidents

Working with people with different learning styles

SWOT analysis

Cultural audit

Visual and Spatial literacy skills

Parenting skills (this happens a lot!)

All SPoR courses are taught based on experiential learning.

SPoR methods are visual, verbal and relational thoughtfully designed to bring the biases to the surface and help you unlearn and relearn.

Watch a demo of the iCue™ engagement process in action.

A library of iCue engagement videos

Watch our collection of videos on examples of accident investigations, risk assessments, strategy discussions and more: