We help you create a learning culture and achieve
continuous
improvement
operational
excellence
sustainable
growth
reliable
outcomes
collaboration & trust
improved
decisions
meaningful
compliance
leadership
skills
improvement
excellence
What we do?
We are a team of researchers, business leaders and lifelong learners. Our expertise lies in helping you create a learning culture and unlocking people’s potential.
Our key services are leadership skills for a learning culture; accident investigations for learning; incident reporting and analysis; deep listening skills; and strategies for complying meaningfully with documented processes.
How we work?
How we work?
No two businesses are alike. Our approach is to partner with you, listen to your thoughts and concerns, understand your needs, and help you draw from your capabilities to achieve your vision and purpose.
Listening and thinking is at the heart of everything we do so you can think of us as your sounding board!
Our Approach
1. Understanding your needs
We begin with reviewing your approach to risk, safety and learning, understanding your purpose, and partnering with you to shift your focus from controlling people towards supporting them to achieve your business needs.
2. Creating a learning culture
Through a series of bespoke workshop and coaching sessions, we will help you create a space for listening, engaging and entertaining doubt in managing risk and safety management and fostering learning, collaboration, and a shared purpose.
3. Supporting meaningful change
Our team members will review your risk and safety performance on a periodic basis (for example audits, investigations and reporting systems) and provide constructive feedback to help you strengthen your competencies and achieve meaningful change.
Who we work with?
We work with visionary leaders who are genuinely curious to learn more than they knew yesterday. So far, we have been working with maritime, energy, nuclear, retail, oil and gas, aviation, construction, petrochemicals, education, health, insurance, film production, and public administration sector.
Hear what business leaders and world renowned experts have to say about our work.
An insightful course which has improved the outputs from our investigations and enhanced our understanding in learning from incidents. The training makes you rethink your approach when performing investigations, looking beyond the human error aspect. It helps you identify the real underlying and root causes, which in turn leads to meaningful actions to prevent recurrence.
THE KNOWLEDGE SPACE
Articles
Why faith matters for managing risk?
Take the first step in faith Do not look at the full staircase. Just take the first step. Martin Luther King Jr.
Locked in your worldview? How language influences culture and change
Brief summary of the article Machinery errors are often reported and perceived as a problem of machinery. By framing machinery as the cause of its
Ask the expert: How metaphors influence culture
Many organisations commonly use the word ‘steering committee’ or ‘steering group’ without realising the power of language, metaphors, the unconscious mind, and culture. ‘Steering’ means
We are all ears
Our workshops are designed to create an engaging and listening space and promote reflection. We do this through storytelling followed by incisive questions, deep listening and interactive discussions. Learning and change inevitably follows.
Please get in touch if you want to hear more about our work.