Can you control the risk?

Some years ago, I was witnessing lifeboat launching on a ship. I asked the officer, ‘what if the lifeboat wires parts?’ His response was, ‘why would that happen? That’s why we do a risk assessment.’ This is a recurring theme in risk management. That risk assessment has been completed gives people the confidence that the […]

Why our observations are not reliable?

… and a framework for improving the way we observe   I was at the Heathrow airport in a queue waiting to board my next flight. In front of me, I saw a Korean couple with a beautiful girl less than a year old. It’s about 07:30 in the morning. The place looks crowded, but […]