About the iCue™ engagement process

The iCue Engagement Process is a visual mapping of how human beings think and make decisions. The iCue Engagement Process is transparent, relational, semiotic (visual) and participative. This is the source of its power and effectiveness as it represents real-time response in-situ, undetermined by preconceived ideas and agendas that are often hidden in checklists and drop-down tools.

The taster session

The taster session is designed to provide an overview of the iCue engagement process for those interested in exploring the iCue engagement process.

What can I expect from the iCue taster session:

An introduction to the background theory and a practical demonstration of how the iCue method works in practice.

What are the benefits of the iCue method?

You will learn:

• How to listen, map and ask open questions in a conversation
• How to understand the hidden meaning and power of language in conversations
• How to storyboard and learn from events in a conversational style
• How to generate participation and engagement
• How to identify what is spoken and what remains unspoken
• How to ask insightful and higher quality questions
• How to frame questions to obtain new insights from recurring issues
• How to ask questions that would surface biases and misunderstandings
• How to ask question to encourage reflection and ‘out of the box’ thinking
• How to understand cultural differences and create a common purpose
• How to visualise and resolve conflicts and trade-offs
• How to listen so others will engage wholeheartedly
• How to conduct meetings (of minds) where people bring their full selves
• How to engage with different personality types in conversations (advanced iCue)
• How to map the culture of the organisation (advanced iCue)