The overstated role of soft skills in crew resource management: Are we being sold the icing without the cake?

Episode 9 - Featuring Gitte Damm

Embracing Differences podcast - Gitte Damm


In this podcast, Gitte Damm (an aviation pilot and a CRM instructor) and I discuss the role of soft skills in safety critical jobs. Based on years of research and experience in the maritime and aviation sector, we argue that soft skills are being designed and marketed as a replacement for experiential knowledge and skills which makes it problematic to achieve the intended purpose of CRM.

This episode is sponsored by Confidus.io

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