Episode 41 – Featuring Nippin Anand
Upside down and back to front
Episode 42 - Featuring Donna Cohen
In this podcast, Donna Cohen and I discuss the enormous yet largely untouched source of power that is the expertise of frontline staff within organisations. We explore the potential of workers knowledge for organisational learning and quality improvement and discuss the practical and environmental challenges of engaging frontline staff and tapping into their expertise and ideas. We also explore solutions that can counter the impact of top-down organisational design and create better relationships between managers and their teams.
Want to talk? Reach out to Nippin Anand: