Accident Investigation program
Through years of research, practice and engagements, Dr Anand has discovered that accident investigation models and methods are not conducive for learning. In fact, those interviewed as part of the investigation process often find that the process of investigation is more distressing and traumatic than the lived experience of the accidents. This is understandable given our primary focus on justice and accountability and the moral principles of harm avoidance (zero harm).
In this workshop, Dr Nippin Anand will shift the focus from major catastrophes and severity based accidents models to a novel approach based on humanising risk, safety and learning. Using cutting edge research and innovative methods of inquiry and investigations, Dr Anand will demonstrate how we can ethically and responsibly learn from accidents in a humane way thus protecting the dignity of those involved and at the same time maximising the opportunity for learning and change.
Program outline
This three-day course is uniquely designed for investigators and professionals to enhance their self-reflection and observe their own biases when dealing with accidents and events.
The potential for learning and preventing recurrence of accidents often turns into a finger pointing exercise because we lack self-awareness and people skills. SEEK offers a different approach that will also help when encountering unexpected and difficult situations.
What you will experience and learn:
> How to become aware of our own biases as investigators
> How to frame questions
> How to observe and gather evidence in an investigation
> How to interview people in the investigation process
> How to listen, map and analyse the decisions of those involved in the accident
> How to write accident investigation reports
> How to recognise and deal with trauma in investigating people
> How to shift from a culture of blame towards a learning culture
Duration: Three day in-person or ten online sessions (one hour each)
Note: This unit covers SPoR Foundation
Book Reference: Are We Learning from Accidents? by Dr Nippin Anand
Program overview
The investigation program is called SEEK Doughnut model. Most Investigation courses do not touch upon the investigation skills taught in this course. All these skills are crucial to create a culture of learning and change.
Are We Learning from Accidents? by Dr Nippin Anand
- How do human beings learn, unlearn and make decisions
- How can we understand and improve sensemaking in our organisations?
- How can we observe and learn from everyday work (using a cultural framework)?
- How can we develop and foster expertise in our organisations?
- What does it mean to experience trauma in a crisis?
- How do human beings make decisions in a crisis situation?
- Why do we blame and why we cannot avoid blaming?
- How can we truly and genuinely learn from accidents (a practical framework)?
The book addresses these questions in a highly engaging storytelling format.
