Advanced Investigation – Theory and Practice

Organizations have traditionally used event investigations to determine cause and prevent reoccurrence of accidents.   Strangely, these outcomes seem like excellent reasons to investigate an event, but in reality, cause and reoccurrence prevention are not very effective outcomes of an effective investigation.  Investigations, at their most fundamental definition is a tool to allow the organization to learn.  Investigations learn and corrective actions fix problems both now and in the future.

Session 1 with Todd Conklin PhD (Advanced Investigations: Theory and Practice)

This session doesn’t spend time teaching professionals how to do investigations – doing investigations is not difficult. This workshop spends the day talking about how to “think” about doing investigations: using the new view of safety as the presence of capacity and not the absence of prevention.

Every person who does investigations for their organization benefits from this workshop. Thousands of safety professionals have been a part of this day-long discussion of how we change the conversation from the traditional question, “How did the worker fail the organization?” to the much more effective and valuable question, “How did the organisation’s work management system fail the worker?”

Investigations are the most effective way to facilitate change within an organization. Investigations matter to the future of every organization’s safety journey. In many ways, changing the way we think about investigations is the most effective lever for positive change in safety, reliability, and operational excellence.

Session 2 with Nippin Anand PhD (Learning from accidents: The Costa Concordia case)

On 12th January 2012, the passenger ship Costa Concordia collided with rocks and capsized off the island of Giglio in Italy in what became seen as one of the historic accidents in the maritime industry. A central question for us has been what can we learn from this accident and many such high-profile accidents? Drawing on first-hand (video) interviews with the captain and extensive research into accidents, we have created a documentary-style narrative of this accident.

Session 2 will provide an opportunity to put learning into practice through a systematic analysis of the events leading up to, during and after the accident onboard the Costa Concordia. A key feature of this workshop is that we get to hear the perspective of the captain of the ship who was involved in the accident.

The session will be divided into two parts. The first part illustrates some underlying problems with our current approach to crew (bridge) resource management and will focus on team dynamics in safety critical operations. The second part will shed light on how and why organisational plans (i.e. emergency response and contingency manuals) are a serious disconnect from the ability to recover from failures.

The course will be held on Microsoft Teams. An invite will be sent to all participants 7 days prior to the course at your registered email.

If you have further questions please get in touch.

Alternatively, send us an email at support@novellus.solutions and we will aim to respond ASAP.

Full refund on the ticket available up to one month before the course

No refund will be made after this date.